Terms of Use

By using our website you agree to be legally bound to its Terms and Conditions and its Privacy Policy. The terms and conditions currently applying are set out below, but you should note that the website GiftsToLebanon.com reserves the right to modify the terms and conditions at any time and your continued use will be conditional upon acceptance of the terms and conditions in force at the time of any visit.

Copyrights and Permitted Use
Our website is owned and operated by us. Unless otherwise specified, all materials appearing on our website, including the text, site design, graphics, logos, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of GiftsToLebanon.com. You may view, download, print and retain a copy of pages of our website only for your own personal use. Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any information from our website in whole or in part without our prior written permission.

Copyright Policy 
We may terminate the privileges of any user who uses the site unlawfully to transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to the website, you warrant that the information does not infringe the copyrights or other rights of third parties.

Representations by You 
By visiting this website, you represent and warrant that (a) you are at least 18 years old; and (b) that all materials of any kind submitted by you through the website or for inclusion on the website will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights.

During the registration process you will be asked to select a unique password for access to certain portions of the website. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all actions that occur under the password. By logging into the website, you represent and warrant that: (1) you are the customer who registered for the services; (2) that you are using the services only for permitted purposes; (3) you are not a competitor of GiftsToLebanon.com, or agent thereof; (4) you will immediately notify us of any unauthorized use of the password or account or any other violation of security; and (5) you will ensure that you exit from your account at the end of each session. Please notify us at [email protected] of any potential illegal use(s) of your account, or breach of security. You also represent and warrant that: (1) you will not select or utilize a user name of another person with intent to impersonate that person; (2) you will not select or utilize a user name in which another person has rights, if you do not have that person’s authorization to use such name; and (3) you will not select or utilize a user name that provide commerce in its sole discretion deems offensive.

Cancellation and Amendment 
If, for any reason, you wish to change, cancel or reschedule your order you can do so by calling our Customer Services Team on +961 3 999473
Or email us at:[email protected]
Requests for amendment are processed subject to the request before cut-off time (the time before which the order is processed/prepared)
We regret that you may not cancel or amend an order once your order is shipped/dispatched.
If cancellation is made 3 days before delivery date, a refund can be granted in a form of credit voucher. Otherwise, no refunds can be made. 

Substitution Policy
Gourmet Gifts and Specialty items (including but not limited to, Fruit and gift baskets, cookies, cakes, chocolates, Teddy bears balloons and vases). We reserve the right to substitute these items with another specialty item of equal and greater value and of similar theme and category.

Typographical Errors 
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.

Delivery Region Selection and Pricing 
In the event an order is set to an incorrect delivery region or with incorrect information due to typographical error or error in pricing or delivery pricing received from our suppliers or confusion between two different regions having the same name, we shall have the right to refuse or cancel or set on hold any order with delivery related issues, until the remaining balance is settled.

Violation of the Terms and Conditions 
By using our website, you understand and agree that we, at our sole discretion and without prior notice, may terminate your access to the site and to any services offered on the site, and may remove any content you have provided (“User Content”) if we believe that the User Content violates or is inconsistent with these Terms and Conditions or their intent, that your conduct is disruptive, or you have violated the law or the rights of GiftsToLebanon.com or another user. 

Compliance With Laws
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Sites and your purchase of products or services through our website. We may, in our sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions or our privacy policy (“Privacy Policy”), we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms and Conditions or the Privacy Policy could be subject to criminal or civil penalties. 

The site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the website are accurate and conform to all applicable laws. We are not liable for the acts or omissions of any advertiser or sponsor. 

All your comments, feedback, information, or materials, which you email us, are welcomed. Please note that Feedback shall be considered non-confidential and become the property of GiftsToLebanon.com. By submitting your feedbacks, you agree to a no charge assignment to us of all right, title and interest in copyrights and other intellectual property rights on a worldwide basis to the Feedback. We shall be free to use Feedback on an unlimited basis. 

You must be 18 years or older and have a valid credit card, with full authority to use it, to submit an order through any of our Sites. You agree not to use our website or any content contained in it for any illegal or inappropriate activities.

Applicable Law
You agree that any legal action brought against us shall be governed by the laws of the UAE, without regard to conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of orders made on our website shall be an appropriate court located in UAE. 

How to Contact Us
If you have any comments or questions, please do not hesitate to email [email protected]